PRIVACY POLICY

Last updated: August 6, 20251. IntroductionThis Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Swiss data protection laws (revFADP) and the General Data Protection Regulation (GDPR) where applicable.By using our website, you consent to the processing of your personal data as described in this policy.2. Data ControllerAstrata AGGewerbestrasse 9, Cham, canton Zug 6330, SwitzerlandEmail: info@astrataag.com3. Personal Data We CollectWe may collect:• Identity Data (name, username)• Contact Data (email, phone number)• Technical Data (IP address, browser type, device information)• Usage Data (how you interact with our website)We do not collect:• Payment card details (unless explicitly stated and secured via PCI standards)• Sensitive data (e.g., race, religion, biometric data) without explicit consent4. Legal Basis for Processing (Under Swiss Law)We process your data based on:• Your consent (Art. 6 revFADP / GDPR)• Contractual necessity (e.g., order fulfillment)• Legitimate interests (e.g., fraud prevention)• Legal obligations (e.g., tax compliance)5. How We Use Your Data• To provide and improve our services• To communicate with you (e.g., customer support)• For security and fraud prevention• For marketing (only with your explicit consent)6. Data RetentionWe retain personal data only as long as necessary:• For legal obligations (e.g., Swiss accounting laws require 10-year retention for invoices)• For business purposes (e.g., active accounts)Credit card data is not stored beyond the transaction period unless you opt for recurring payments (with PCI-DSS compliance).7. Data SecurityWe implement:• Encryption (SSL/TLS)• Access controls• Regular security audits• Swiss-hosted servers where possible8. International Data TransfersIf data is transferred outside Switzerland/EEA, we ensure:• Adequacy decisions (e.g., EU-approved countries)• Standard Contractual Clauses (SCCs)• Your explicit consent where required9. Your Rights (Under Swiss Law)You have the right to:• Access your data (Art. 25 revFADP)• Rectify inaccurate data• Erase data (under certain conditions)• Restrict or object to processing• Data portability (where applicable)• Withdraw consent at any timeTo exercise these rights, contact us at info@astrataag.com.10. Cookies & TrackingWe use cookies only if necessary (e.g., session cookies).You can disable cookies in your browser settings, but some features may not work.We do not use third-party behavioral tracking without consent.11. Third-Party DisclosuresWe do not sell your data. We may share it with:• Processors (under strict confidentiality agreements)• Authorities (if legally required)12. Children’s PrivacyWe do not knowingly collect data from children under 16 without parental consent (Swiss law is stricter than COPPA).13. Changes to This PolicyWe will notify users of updates via email or website notice.14. Contact & ComplaintsFor questions or complaints, contact:info@astrataag.com/Gewerbestrasse 9, Cham, canton Zug 6330, SwitzerlandYou may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).​

PRIVACY POLICY

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